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Privacy policy

Wrinkles Schminkles takes it's customers privacy seriously.

This Privacy Policy governs the manner in which Wrinkles Schminkles Pty Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of this site. This privacy policy applies to the Site and all products and services offered by Wrinkles Schminkles Pty Ltd.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Wrinkles Schminkles Pty Ltd collects and uses Users personal information for the following purposes:

To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs

To improve our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you

To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service

To administer a content, promotion, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them

To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Third Party Websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes To This Privacy Policy

Wrinkles Schminkles Pty Ltd has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Notice to California Customers - Your California Privacy Rights

we are committed to protecting your privacy and providing you with a safe and secure online experience. As part of this commitment, we have updated our privacy policy to comply with the latest California Privacy Act (CCPA) policies. The CCPA gives California residents certain rights when it comes to their personal information. We respect these rights and have updated our privacy policy to ensure that we are transparent about the personal information we collect, how we use it, and how we share it.

Information We Collect: We collect personal information that you provide to us, such as your name, email address, and mailing address. We may also collect information about your use of our website, such as your IP address and browser type.

How We Use Your Information: We use your personal information to fulfill your orders, provide customer service, and improve our website. We may also use your information for marketing purposes, but only if you have given us your consent to do so.

How We Share Your Information: We may share your personal information with third-party service providers who help us fulfill your orders and improve our website. We do not sell your personal information to third parties.

Your Rights: Under the CCPA, you have the right to request that we disclose what personal information we have collected about you, and to request that we delete that information. You also have the right to opt-out of the sale of your personal information.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us here.

Your Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Thank you for trusting us with your personal information. We value your privacy and will continue to do everything we can to protect it. If you have any questions or concerns about our privacy policy please contact us at hello@wrinklesschminkles.com

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Return Policy

Products can be returned within 14 days from delivery for a refund or exchange. The original shipping fees won't be refunded.

If contacting us for a return, refund or exchange please include your Order number in your email.

If you would like to return products due to a change of mind, we ask that you cover your return shipping fees.

We cannot accept returned goods that have been opened and used, unless of course they are faulty.

If you believe there is something wrong with your order or products, please contact us, and we will help you to resolve it.

If you have received the incorrect product order, please do not open the sealed package and contact us within 14 days of delivery and we will ensure you get the right product at our cost.

Any refunds granted will be refunded to the same credit card or PayPal account within thirty days.